MIME-Version: 1.0
Content-Location: file:///C:/11781F50/OEMailandAddressBookareMissingafterUpgradingtoXP.htm
Content-Transfer-Encoding: quoted-printable
Content-Type: text/html; charset="us-ascii"

<html xmlns:v=3D"urn:schemas-microsoft-com:vml"
xmlns:o=3D"urn:schemas-microsoft-com:office:office"
xmlns:w=3D"urn:schemas-microsoft-com:office:word"
xmlns=3D"http://www.w3.org/TR/REC-html40">

<head>
<meta http-equiv=3DContent-Type content=3D"text/html; charset=3Dus-ascii">
<meta name=3DProgId content=3DWord.Document>
<meta name=3DGenerator content=3D"Microsoft Word 10">
<meta name=3DOriginator content=3D"Microsoft Word 10">
<link rel=3DFile-List
href=3D"OEMailandAddressBookareMissingafterUpgradingtoXP_files/filelist.xml=
">
<title>OE Mail and Address Book are Missing after Upgrading to XP</title>
<!--[if gte mso 9]><xml>
 <o:DocumentProperties>
  <o:Author>No One</o:Author>
  <o:LastAuthor>Steve</o:LastAuthor>
  <o:Revision>2</o:Revision>
  <o:TotalTime>3</o:TotalTime>
  <o:Created>2005-06-02T21:09:00Z</o:Created>
  <o:LastSaved>2005-06-02T21:09:00Z</o:LastSaved>
  <o:Pages>1</o:Pages>
  <o:Words>175</o:Words>
  <o:Characters>1004</o:Characters>
  <o:Company>DeRae Designs</o:Company>
  <o:Lines>8</o:Lines>
  <o:Paragraphs>2</o:Paragraphs>
  <o:CharactersWithSpaces>1177</o:CharactersWithSpaces>
  <o:Version>10.2625</o:Version>
 </o:DocumentProperties>
</xml><![endif]--><!--[if gte mso 9]><xml>
 <w:WordDocument>
  <w:View>Print</w:View>
  <w:Zoom>TextFit</w:Zoom>
  <w:DrawingGridHorizontalSpacing>9.35 pt</w:DrawingGridHorizontalSpacing>
  <w:DisplayVerticalDrawingGridEvery>2</w:DisplayVerticalDrawingGridEvery>
  <w:Compatibility>
   <w:BreakWrappedTables/>
   <w:SnapToGridInCell/>
   <w:WrapTextWithPunct/>
   <w:UseAsianBreakRules/>
  </w:Compatibility>
  <w:BrowserLevel>MicrosoftInternetExplorer4</w:BrowserLevel>
 </w:WordDocument>
</xml><![endif]-->
<style>
<!--
 /* Font Definitions */
 @font-face
	{font-family:Verdana;
	panose-1:2 11 6 4 3 5 4 4 2 4;
	mso-font-charset:0;
	mso-generic-font-family:swiss;
	mso-font-pitch:variable;
	mso-font-signature:536871559 0 0 0 415 0;}
 /* Style Definitions */
 p.MsoNormal, li.MsoNormal, div.MsoNormal
	{mso-style-parent:"";
	margin:0in;
	margin-bottom:.0001pt;
	mso-pagination:widow-orphan;
	font-size:12.0pt;
	font-family:"Times New Roman";
	mso-fareast-font-family:"Times New Roman";}
p
	{mso-margin-top-alt:auto;
	margin-right:0in;
	mso-margin-bottom-alt:auto;
	margin-left:0in;
	mso-pagination:widow-orphan;
	font-size:12.0pt;
	font-family:"Times New Roman";
	mso-fareast-font-family:"Times New Roman";}
@page Section1
	{size:8.5in 11.0in;
	margin:1.0in 1.0in 1.0in 1.0in;
	mso-header-margin:.5in;
	mso-footer-margin:.5in;
	mso-paper-source:0;}
div.Section1
	{page:Section1;}
 /* List Definitions */
 @list l0
	{mso-list-id:255134952;
	mso-list-template-ids:-1393937306;}
@list l0:level1
	{mso-level-tab-stop:.5in;
	mso-level-number-position:left;
	text-indent:-.25in;}
ol
	{margin-bottom:0in;}
ul
	{margin-bottom:0in;}
-->
</style>
<!--[if gte mso 10]>
<style>
 /* Style Definitions */
 table.MsoNormalTable
	{mso-style-name:"Table Normal";
	mso-tstyle-rowband-size:0;
	mso-tstyle-colband-size:0;
	mso-style-noshow:yes;
	mso-style-parent:"";
	mso-padding-alt:0in 5.4pt 0in 5.4pt;
	mso-para-margin:0in;
	mso-para-margin-bottom:.0001pt;
	mso-pagination:widow-orphan;
	font-size:10.0pt;
	font-family:"Times New Roman";}
</style>
<![endif]--><!--[if gte mso 9]><xml>
 <o:shapedefaults v:ext=3D"edit" spidmax=3D"2050"/>
</xml><![endif]--><!--[if gte mso 9]><xml>
 <o:shapelayout v:ext=3D"edit">
  <o:idmap v:ext=3D"edit" data=3D"1"/>
 </o:shapelayout></xml><![endif]-->
</head>

<body lang=3DEN-US style=3D'tab-interval:.5in'>

<div class=3DSection1>

<p><b><span style=3D'font-family:Verdana'>OE Mail and Address Book are Miss=
ing
after Upgrading to XP</span></b></p>

<p><b><span style=3D'font-size:10.0pt;font-family:Verdana'>QUESTION:</span>=
</b><span
style=3D'font-size:10.0pt;font-family:Verdana'> Okay, I know I'm a little b=
ehind
the times. I just upgraded to Windows XP from Windows 98 and all of my prog=
rams
are still there, but when I open Outlook Express, my mail folders, messages=
 and
address book are missing. Is there a way to get them back? - Jeanne </span>=
</p>

<p><b><span style=3D'font-size:10.0pt;font-family:Verdana'>ANSWER:</span></=
b><span
style=3D'font-size:10.0pt;font-family:Verdana'> Your mail data is almost
certainly still there, but Outlook Express can't find it because XP's file
structure is different and the files it needs are in a different location.
Here's how to find your old messages and mail folders: </span></p>

<ol start=3D1 type=3D1>
 <li class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto;
     mso-list:l0 level1 lfo1;tab-stops:list .5in'><span style=3D'font-size:=
10.0pt;
     font-family:Verdana'>Create a new folder on the desktop. Name it
     &quot;XPMail.&quot; </span></li>
 <li class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto;
     mso-list:l0 level1 lfo1;tab-stops:list .5in'><span style=3D'font-size:=
10.0pt;
     font-family:Verdana'>Click <b>Start</b> and then <b>Search</b>. </span=
></li>
 <li class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto;
     mso-list:l0 level1 lfo1;tab-stops:list .5in'><span style=3D'font-size:=
10.0pt;
     font-family:Verdana'>Select <b>All files and folders</b> in the box th=
at
     asks what you want to search for. </span></li>
 <li class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto;
     mso-list:l0 level1 lfo1;tab-stops:list .5in'><span style=3D'font-size:=
10.0pt;
     font-family:Verdana'>Type &quot;<b>.dbx</b>&quot; in the field that as=
ks
     for all or part of the file name. This is the extension for your mailb=
ox
     files. </span></li>
 <li class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto;
     mso-list:l0 level1 lfo1;tab-stops:list .5in'><span style=3D'font-size:=
10.0pt;
     font-family:Verdana'>Click <b>More Advanced Options</b> and select <b>=
Search
     hidden files and folders</b>. </span></li>
 <li class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto;
     mso-list:l0 level1 lfo1;tab-stops:list .5in'><span style=3D'font-size:=
10.0pt;
     font-family:Verdana'>Click <b>Search</b>. </span></li>
</ol>

<p class=3DMsoNormal><span style=3D'font-size:10.0pt;font-family:Verdana'>T=
he
search engine will locate your .dbx (mailbox) files. You can copy them to t=
he
new folder. Now you can import the mail folders into Outlook Express using =
the <b>Import</b>
selection on the <b>File</b> menu. The wizard will walk you through the ste=
ps.</span></p>

</div>

</body>

</html>

