Add/Remove Programs tool displays installed programs incorrectly</ti= tle> <o:SmartTagType namespaceuri=3D"urn:schemas-microsoft-com:office:smarttags" name=3D"City"/> <o:SmartTagType namespaceuri=3D"urn:schemas-microsoft-com:office:smarttags" name=3D"place"/>  <style>  </style>  </head> <body lang=3DEN-US link=3Dblue vlink=3Dpurple style=3D'tab-interval:.5in'> <div class=3DSection1> Add/Remove Programs tool displays installed programs incorrectly<o:p></o:p> <o:= p> </o:p> SYM= PTOMS<o:p></o:p> Wh= en you install and uninstall programs, the Add/Remove Programs tool in Control Pan= el may display the installed programs incorrectly. The Currently installed programs= box may contain only a singl= e text string, or may display a large blank space before the program entries. Other display problems may include that there are no listed programs. Additionall= y, one of the following error messages may appear: <o:p></o:p> An unexpected error occurred. Class not registered res://appwiz.cpl/listbox.htc Line:225 <o:p></o:p> -o= r- <o:p></o:p> Object doesn't support this property or method res://appwiz.cpl/default.hta Line: 75 <o:p></o:p> CAUSE<= o:p></o:p> Th= is behavior may occur if the uninstaller for a program incorrectly removes registry entries that are used by Windows and the Add/Remove Programs tool.= <o:p></o:p> RES= OLUTION<o:p></o:p> WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinsta= ll your operating system. Microsoft cannot guarantee that you can solve proble= ms that result from using Registry Editor incorrectly. Use Registry Editor at = your own risk. To resolve this issue, follow these steps: <o:p></o:p> <table class=3DMsoNormalTable border=3D0 cellpadding=3D0 style=3D'mso-cells= pacing:1.5pt; margin-left:4.05pt'> <tr style=3D'mso-yfti-irow:0'> <td nowrap valign=3Dtop style=3D'padding:2.45pt 2.45pt 2.45pt 2.45pt'> 1.<o= :p></o:p> </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> Click Start, click Run, and then type = CMD.<o:p></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:1'> <td nowrap valign=3Dtop style=3D'padding:2.45pt 2.45pt 2.45pt 2.45pt'> 2.<o= :p></o:p> </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> At the prompt, type REGSVR32 APPWIZ.CPL.<o:p></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:2'> <td nowrap valign=3Dtop style=3D'padding:2.45pt 2.45pt 2.45pt 2.45pt'> 3.<o= :p></o:p> </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> If t= his fails, look for the registry entries that are listed below. To resolve th= is issue, check the registry for the following keys and values. Re-create any missing keys or values. Note that these keys use the system drive letter.= You may have to adjust these entries to match the configuration of your compu= ter. <o:p></o:p> <table class=3DMsoNormalTable border=3D0 cellpadding=3D0 style=3D'mso-cel= lspacing: 1.5pt;margin-left:4.05pt;mso-padding-alt:2.45pt 6.45pt 2.45pt 6.45pt'> <tr style=3D'mso-yfti-irow:0'> <td width=3D16 valign=3Dtop style=3D'width:12.0pt;padding:2.45pt 6.45pt= 2.45pt 6.45pt'> •<o:p></o:p>= </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> [HKEY_CLASSES_ROOT\CLSID\{00000535-0000-0010-8000-00AA006D2EA4}]</span= > "ADODB.Recordset"<o:p></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:1'> <td width=3D16 valign=3Dtop style=3D'width:12.0pt;padding:2.45pt 6.45pt= 2.45pt 6.45pt'> •<o:p></o:p>= </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> [HKEY_CLASSES_ROOT\CLSID\{00000535-0000-0010-8000-00AA006D2EA4}\Inproc= Server32] "C:\Program Files\Common Files\System\ado\msado15.dll"<o:p></= o:p> </td> </tr> <tr style=3D'mso-yfti-irow:2'> <td width=3D16 valign=3Dtop style=3D'width:12.0pt;padding:2.45pt 6.45pt= 2.45pt 6.45pt'> •<o:p></o:p>= </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> [HKEY_CLASSES_ROOT\CLSID\{00000535-0000-0010-8000-00AA006D2EA4}\Inproc= Server32] "ThreadingModel"=3D"Apartment"<o:p></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:3'> <td width=3D16 valign=3Dtop style=3D'width:12.0pt;padding:2.45pt 6.45pt= 2.45pt 6.45pt'> •<o:p></o:p>= </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> [HKEY_CLASSES_ROOT\CLSID\{00000535-0000-0010-8000-00AA006D2EA4}\ProgID= ] "ADODB.Recordset.2.5"<o:p></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:4'> <td width=3D16 valign=3Dtop style=3D'width:12.0pt;padding:2.45pt 6.45pt= 2.45pt 6.45pt'> •<o:p></o:p>= </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> [HKEY_CLASSES_ROOT\CLSID\{00000535-0000-0010-8000-00AA006D2EA4}\Versio= nIndependentProgID] "ADODB.Recordset"<o:p></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:5'> <td width=3D16 valign=3Dtop style=3D'width:12.0pt;padding:2.45pt 6.45pt= 2.45pt 6.45pt'> •<o:p></o:p>= </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> HKEY_CLASSES_ROOT\CLSID\{2048EEE6-7FA2-11D0-9E6A-00A0C9138C29</= b>} "Microsoft OLE DB Row Position Library"<o:p></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:6'> <td width=3D16 valign=3Dtop style=3D'width:12.0pt;padding:2.45pt 6.45pt= 2.45pt 6.45pt'> •<o:p></o:p>= </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> HKEY_CLASSES_ROOT\CLSID\{2048EEE6-7FA2-11D0-9E6A-00A0C9138C29}\InprocS= erver32 "C:\Program Files\Common Files\System\Ole DB\oledb32.dll" "ThreadingModel"=3D"Both"<o:p></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:7'> <td width=3D16 valign=3Dtop style=3D'width:12.0pt;padding:2.45pt 6.45pt= 2.45pt 6.45pt'> •<o:p></o:p>= </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> HKEY_CLASSES_ROOT\CLSID\{2048EEE6-7FA2-11D0-9E6A-00A0C9138C29}\ProgID<= /span> "RowPosition.RowPosition.1"<o:p></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:8'> <td width=3D16 valign=3Dtop style=3D'width:12.0pt;padding:2.45pt 6.45pt= 2.45pt 6.45pt'> •<o:p></o:p>= </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> HKEY_CLASSES_ROOT\CLSID\{2048EEE6-7FA2-11D0-9E6A-00A0C9138C29}\Version= IndependentProgID "RowPosition.RowPosition"<o:p></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:9;mso-yfti-lastrow:yes'> <td width=3D16 valign=3Dtop style=3D'width:12.0pt;padding:2.45pt 6.45pt= 2.45pt 6.45pt'> •<o:p></o:p>= </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> [HKEY_CLASSES_ROOT\CLSID\{352EC2B7-8B9A-11D1-B8AE-006008059382}\InProc= Server32] "%SystemRoot%\System32\appwiz.cpl"<o:p></o:p> </td> </tr> </table> <o:p= ></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:3'> <td nowrap valign=3Dtop style=3D'padding:2.45pt 2.45pt 2.45pt 2.45pt'> 4.<o= :p></o:p> </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> Foll= ow the steps in one of the following procedures, as it applies to your computer,= and then test to determine if this issue is resolved. If the issue is resolve= d, skip the remaining steps. If the issue is not resolved, go to step 5. <o:= p></o:p> <table class=3DMsoNormalTable border=3D0 cellpadding=3D0 style=3D'mso-cel= lspacing: 1.5pt;margin-left:4.05pt;mso-padding-alt:2.45pt 6.45pt 2.45pt 6.45pt'> <tr style=3D'mso-yfti-irow:0'> <td width=3D16 valign=3Dtop style=3D'width:12.0pt;padding:2.45pt 6.45pt= 2.45pt 6.45pt'> •<o:p></o:p>= </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> To resolve this issue with Internet Explorer 6.0 installed, repair Internet Explorer 6.0: <o:p></o:p> <table class=3DMsoNormalTable border=3D0 cellpadding=3D0 style=3D'mso-c= ellspacing: 1.5pt;mso-padding-alt:2.45pt 6.45pt 2.45pt 6.45pt'> <tr style=3D'mso-yfti-irow:0'> <td nowrap valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> a. <o:p></o:p> </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> Click Start, and then click Run.<o:p></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td nowrap valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> b. <o:p></o:p> </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> Paste the following command in the Open box, and then click OK</b= >: <o:p></o:p> rundll32 setupwbv.dll,IE6Maintenance "C:\Program Files\Internet Explorer\Setup\SETUP.EXE" /g "C:\WINDOWS\IE Uninstall Log.Txt<o:p></o:p> Because this command is case sensitive, Microsoft recommends that you copy the command from this article, and then paste the command in the Open<= /b> box.<o:p></o:p> </td> </tr> </table> <o:p></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td width=3D16 valign=3Dtop style=3D'width:12.0pt;padding:2.45pt 6.45pt= 2.45pt 6.45pt'> •<o:p></o:p>= </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> To resolve this issue with Internet Explorer 5.0 or 5.5 installed, repair Internet Explorer 5.0 or 5.5: <o:p></o:p> <table class=3DMsoNormalTable border=3D0 cellpadding=3D0 style=3D'mso-c= ellspacing: 1.5pt;mso-padding-alt:2.45pt 6.45pt 2.45pt 6.45pt'> <tr style=3D'mso-yfti-irow:0'> <td nowrap valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> a. <o:p></o:p> </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> Click Start, and then click Run.<o:p></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td nowrap valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> b. <o:p></o:p> </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> Paste the following command in the Open box, and then click OK</b= >: <o:p></o:p> rundll32 setupwbv.dll,IE5Maintenance "C:\Program Files\Internet Explorer\Setup\SETUP.EXE" /g "C:\WINDOWS\IE Uninstall Log.Txt<o:p></o:p> Because this command is case sensitive, Microsoft recommends that you copy the command from this article, and then paste the command in the Open<= /b> box.<o:p></o:p> </td> </tr> </table> <o:p></o:p> </td> </tr> </table> <o:p= ></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:4;mso-yfti-lastrow:yes'> <td nowrap valign=3Dtop style=3D'padding:2.45pt 2.45pt 2.45pt 2.45pt'> 5.<o= :p></o:p> </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> Perf= orm an in-place upgrade: <o:p></o:p> <table class=3DMsoNormalTable border=3D0 cellpadding=3D0 style=3D'mso-cel= lspacing: 1.5pt;margin-left:4.05pt;mso-padding-alt:2.45pt 6.45pt 2.45pt 6.45pt'> <tr style=3D'mso-yfti-irow:0'> <td nowrap valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> a. <o:p></o:p> </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> Run Winnt32.exe from the \I386 directory on the Windows 2000 installation CD-ROM.<o:p></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:1'> <td nowrap valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> b. <o:p></o:p> </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> When the Windows 2000 Setup screen appears, click Upgrade to Windows 2000.<= o:p></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:2;mso-yfti-lastrow:yes'> <td nowrap valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> c. <o:p></o:p> </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> Allow installation to complete.<o:p></o:p> </td> </tr> </table> <o:p= ></o:p> </td> </tr> </table> <o= :p> </o:p> If= the Add/Remove Programs tool still does not function properly, shows no content= , or if you want to try to fix this issue without upgrading to later versions of Internet Explorer, check the following registry keys to make sure that they contain entries: <o:p></o:p> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall <o:p></o:p><= /span> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache<o:p></o:p> NOTE: If the previous registry ke= ys are blank, the Add/Remove Programs tool may also be blank. Use the command line REGSVR32 [<var>pat= h</var>\<var>filename</var>] to register each of the following files: <o:p></o:p> %s= ystemroot%\System32\Appwiz.cpl %systemroot%\System32\Mshtml.dll %systemroot%\System32\Jscript.dll %systemroot%\System32\Msi.dll Program Files\Common Files\System\Ole DB\Oledb32.dll Program Files\Common Files\System\Ado\Msado15.dll %systemroot%\System32\Msdart32.dll [not registerable] %systemroot%\System32\Mshtmled.dll %systemroot%\System32\Mswstr10.dll [not registerable] <o:p></o:p> <o= :p> </o:p> If= the Add/Remove Programs tool displays incomplete information or is blank, verify the file dates and register, where possible, the following files: <o:p></o:= p> <o= :p> </o:p> %s= ystemroot%\System32\Gdi32.dll [not registerable] %systemroot%\System32\User32.dll [not registerable] %systemroot%\System32\Msvcrt.dll [not registerable] %systemroot%\System32\Ole32.dll %systemroot%\System32\Shlwapi.dll [not registerable] %systemroot%\System32\Imm32.dll [not registerable] %systemroot%\System32\Indicdll.dll [not registerable] %systemroot%\System32\Urlmon.dll %systemroot%\System32\Version.dll [not registerable] %systemroot%\System32\Lz32.dll [not registerable] %systemroot%\System32\Comctl32.dll [not registerable] %systemroot%\System32\Clbcatq.dll %systemroot%\System32\Oleaut32.dll %systemroot%\System32\Mlang.dll %systemroot%\System32\Shell32.dll %systemroot%\System32\Shdoclc.dll [not registerable] %systemroot%\System32\NetapI32.dll [not registerable] %systemroot%\System32\Secur32.dll [not registerable] %systemroot%\System32\Netrap.dll [not registerable] %systemroot%\System32\Samlib.dll [not registerable] %systemroot%\System32\Ws2_32.dll [not registerable] %systemroot%\System32\Ws2help.dll [not registerable] %systemroot%\System32\Wldap32.dll [not registerable] %systemroot%\System32\Dnsapi.dll [not registerable] %systemroot%\System32\Wsock32.dll [not registerable] %systemroot%\System32\Plugin.ocx %systemroot%\System32\Wininet.dll [not registerable] %systemroot%\System32\Crypt32.dll [not registerable] %systemroot%\System32\Msasn1.dll [not registerable] %systemroot%\System32\Msls31.dll [not registerable] %systemroot%\System32\Imgutil.dll %systemroot%\System32\Cscui.dll %systemroot%\System32\Cscdll.dll [not registerable] <o:p></o:p> <o= :p> </o:p> If= the Add/Remove Programs tool can draw the dialog user interface, but does not display any installed program contents, check the registry for the presence= of the following key: <o:p></o:p> <o= :p> </o:p> HKEY_CLASSES_ROOT\CLSID\{352EC2B7-8B9A-11D1-B8AE-006008059382}\InProcServe= r32<o:p></o:p> If= this registry key is missing, copy the following text to a text file, save the f= ile with a .reg extension, and then double-click the file on the affected compu= ter to return the proper entries. For Windows Registry Editor Version 5.00: <o:p></o:p> [H= KEY_CLASSES_ROOT\CLSID\{352EC2B7-8B9A-11D1-B8AE-006008059382}\InProcServer3= 2] @=3Dhex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,0= 0,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,61,00,7= 0,00,70,00,77,00,69,00,7a,00,2e,00,63,00,70,00,6c,00,00,00 "ThreadingModel"=3D"Apartment" <o:p></o:p> STA= TUS<o:p></o:p> Mi= crosoft has confirmed that this is a problem in the Microsoft products that are lis= ted at the beginning of this article. The following list includes all the regis= try keys that are used by Add/Remove Programs. These keys must be set by registering Appwiz.cpl, but they are provided here for cross-reference to confirm that the registration completed successfully. <o:p></o:p> •<o:p></o:p> [HK= EY_CLASSES_ROOT\CLSID\{352EC2B7-8B9A-11D1-B8AE-006008059382}]<sp= an style=3D'font-size:8.5pt;font-family:Verdana'> @=3D"%DESC_ShellAppMgr%" <o:p></o:p> •<o:p></o:p> [HK= EY_CLASSES_ROOT\CLSID\{352EC2B7-8B9A-11D1-B8AE-006008059382}\InProcServer32= ] @=3D"SystemRoot%\System32\appwiz.cpl" (REG_EXPAND_SZ) "ThreadingModel"=3D"Apartment"<o:p></o:p> •<o:p></o:p> [HK= EY_CLASSES_ROOT\CLSID\{0B124F8C-91F0-11D1-B8B5-006008059382}]<sp= an style=3D'font-size:8.5pt;font-family:Verdana'> @=3D"Installed Apps Enumerator"<o:p></o:p> •<o:p></o:p> [HK= EY_CLASSES_ROOT\CLSID\{0B124F8F-91F0-11D1-B8B5-006008059382}\InProcServer32= ] @=3D"SystemRoot%\System32\appwiz.cpl" (REG_EXPAND_SZ) "ThreadingModel"=3D"Apartment"<o:p></o:p> •<o:p></o:p> [HK= EY_CLASSES_ROOT\CLSID\{CFCCC7A0-A282-11D1-9082-006008059382}]<sp= an style=3D'font-size:8.5pt;font-family:Verdana'> @=3D"<st1:City><st1:place>Darwin</st1:place></st1:City> App Publisher"<o:p></o:p> •<o:p></o:p> [HK= EY_CLASSES_ROOT\CLSID\{CFCCC7A0-A282-11D1-9082-006008059382}\InProcServer32= ] @=3D"SystemRoot%\System32\appwiz.cpl" (REG_EXPAND_SZ) "ThreadingModel"=3D"Apartment"<o:p></o:p> •<o:p></o:p> [HK= EY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved] "{352EC2B7-8B9A-11D1-B8AE-006008059382}"=3D"Shell Application Manager"<o:p></o:p> •<o:p></o:p> [HK= EY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved] "{0B124F8F-91F0-11D1-B8B5-006008059382}"=3D"Installed Apps Enumerator"<o:p></o:p> •<o:p></o:p> [HK= EY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Current Version\App Management\Publishers\Darwin App Publisher] @=3D"{CFCCC7A0-A282-11D1-9082-006008059382}"<o:p></o:p> •<o:p></o:p> [HK= EY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved] "{CFCCC7A0-A282-11D1-9082-006008059382}"=3D"<st1:City= ><st1:place>Darwin</st1:place></= st1:City> App Publisher"<o:p></o:= p> •<o:p></o:p> [HK= EY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Control= Panel\InProcCPLs] "appwiz.cpl"=3D"" <o:p></o:p> Registry entries that are used once ARP is running.<o:p></o:p> •<o:p></o:p> HKE= Y_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\AppInstallPath</s= pan> Reads INF file. Code reads INF file name. INF section used is "AppInstallList"<o:p></o:p> •<o:p></o:p> HKE= Y_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer\Terminal Server\EnableAdminRemote Set to 1 while ARP is running. Tells TS that ARP is running. Set to 0 when ARP exits.<o:p></o:p> •<o:p></o:p> HKE= Y_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\App Management\Publishers Enumerates app publishers <o:p></o:p> •<o:p></o:p> HKE= Y_LOCAL_MACHINE\System\CurrentControlSet\Control\Wx86\cmdline<sp= an style=3D'font-size:8.5pt;font-family:Verdana'> Reads to determine if wx86 is enabled.<o:p></o:p> •<o:p></o:p> HKE= Y_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\NewShort= cutHandlers Enumerated to obtain list of "new-link" handlers. It looks like t= hese handlers may add a link for a given item - for instance, to the Start menu, desktop, or other items.<o:p></o:p> •<o:p></o:p> HKE= Y_LOCAL_MACHINE\System\CurrentControlSet\Control\Shutdown\ForceReboot</span= > Read to determine if a restart is required after running setup. Presence of value means must-reboot =3D=3D true.<o:p></o:p> •<o:p></o:p> HKE= Y_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\MS-DOSOptions</sp= an><o:p></o:p> <o:p> </o:p> MORE INFORMATION<o:p></o:p> For additional information, click the article number below to view the article = in the Microsoft Knowledge Base: <o:p></o:p> <a href=3D"http://support.microsoft.com/kb/265829/EN-US/">265829</a> Add/Remove Programs Tool May Not Work After Installing Internet Explorer 5.5 or Intern= et Explorer 6 On Windows 2000<o:p></o:p> <o:p> </o:p> <o:p> </o:p> <![if !vml]><img width=3D632 height=3D9 src=3D"Add-RemoveProgramstooldisplaysinstalledprogramsincorrectly_files/ima= ge001.gif" v:shapes=3D"_x0000_s1031"><![endif]><o:p> </o:p> <a name=3Dws></a>Add or Remove - White = Space <a href=3D"http://www.kellys-korner-xp.com/regs_edits/autocadaddremovefi= x.zip">AutoCad Fix</a> <a href=3D"http://www.kellys-korner-xp.com/regs_edits/autodesk-landdesktop3-ad= dremovefix.zip">Autodesk Land Desktop 3 Fix </a> This is generally due to the DisplayIcon having a negative number. From = here you can either remove the negative number or remove the last application listed: Start/Run/Regedit: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{}</= p> <![if !vml]><img width= =3D632 height=3D9 src=3D"Add-RemoveProgramstooldisplaysinstalledprogramsincorrectly_files/ima= ge002.gif" v:shapes=3D"_x0000_s1032"><![endif]><o:p> </o:p> Get Tweakui from anyw= here. It is free and is one of the Microsoft Power toys.MS or Zdnet or CNET.It is= not a lot to be worried about though - Is it&n= bsp; ? However if you get Tweakui and use the Add/remove tab perhaps it w= ill get rid of this blank space</= span> <a href=3D"http://www.snapfiles.com/get/tweakuixp.html= ">http://www.snapfiles.com/get/tweakuixp.html</a> <o:p> </o:p> </div> </body> </html> ------=_NextPart_01C567C3.22DC8C50 Content-Location: file:///C:/6A835DF9/Add-RemoveProgramstooldisplaysinstalledprogramsincorrectly_files/image001.gif Content-Transfer-Encoding: base64 Content-Type: image/gif R0lGODlheAIJAHcAMSH+GlNvZnR3YXJlOiBNaWNyb3NvZnQgT2ZmaWNlACH5BAEAAAAALAQAAQBv AggAgAAAAAAAAAJ1jI+py+0Po5y02ouz3rz7D4biSJYmCKTqyrbuC8fyTNf2jef6zvf+DwwKh8Si 8YhMKpfMpvMJjUqn1Kr1iuWdttyu9wsOi8fksvmMTqvX7Lb7DY/L54+s/Y7P6/f8vv8PGCg4SFho eIi4R7fI2Oj4CBkp2VUAADs= ------=_NextPart_01C567C3.22DC8C50 Content-Location: file:///C:/6A835DF9/Add-RemoveProgramstooldisplaysinstalledprogramsincorrectly_files/image002.gif Content-Transfer-Encoding: base64 Content-Type: image/gif R0lGODlheAIJAHcAMSH+GlNvZnR3YXJlOiBNaWNyb3NvZnQgT2ZmaWNlACH5BAEAAAAALAUAAABv AggAgAAAAAAAAAJwjI+py+0Po5y02ouz3rz7D4biSJbmiabqyrbuC8fyTNcZgOf6zvf+DwwKh8Si 8YhMKpfMpvMJjUqn1Kr1ipXattyu9wsOi8fksvmMTqvX7Lb7DY/L5/S6PZLN6/f8vv8PGCg4SFj4 d4eYqLjI2FhTAAA7 ------=_NextPart_01C567C3.22DC8C50 Content-Location: file:///C:/6A835DF9/Add-RemoveProgramstooldisplaysinstalledprogramsincorrectly_files/header.htm Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset="us-ascii" <html xmlns:v=3D"urn:schemas-microsoft-com:vml" xmlns:o=3D"urn:schemas-microsoft-com:office:office" xmlns:w=3D"urn:schemas-microsoft-com:office:word" xmlns:st1=3D"urn:schemas-microsoft-com:office:smarttags" xmlns=3D"http://www.w3.org/TR/REC-html40"> <head> <meta http-equiv=3DContent-Type content=3D"text/html; charset=3Dus-ascii"> <meta name=3DProgId content=3DWord.Document> <meta name=3DGenerator content=3D"Microsoft Word 10"> <meta name=3DOriginator content=3D"Microsoft Word 10"> <link id=3DMain-File rel=3DMain-File href=3D"../Add-RemoveProgramstooldisplaysinstalledprogramsincorrectly.htm"> <![if IE]> <base href=3D"file:///C:\6A835DF9\Add-RemoveProgramstooldisplaysinstalledprograms= incorrectly_files\header.htm" id=3D"webarch_temp_base_tag"> <![endif]><o:SmartTagType namespaceuri=3D"urn:schemas-microsoft-com:office:smarttags" name=3D"City"/> <o:SmartTagType namespaceuri=3D"urn:schemas-microsoft-com:office:smarttags" name=3D"place"/> </head> <body lang=3DEN-US link=3Dblue vlink=3Dpurple> <div style=3D'mso-element:footer' id=3Df1> = E:\Computer Info\XP\Add-Remove Programs tool displays installed programs incorrectly.do= c &= nbsp; &nbs= p; &= nbsp; Page 6<= /span> of 6<o:p></o:p> </div> </body> </html> ------=_NextPart_01C567C3.22DC8C50 Content-Location: file:///C:/6A835DF9/Add-RemoveProgramstooldisplaysinstalledprogramsincorrectly_files/filelist.xml Content-Transfer-Encoding: quoted-printable Content-Type: text/xml; charset="utf-8" <xml xmlns:o=3D"urn:schemas-microsoft-com:office:office"> <o:MainFile HRef=3D"../Add-RemoveProgramstooldisplaysinstalledprogramsincorrectly.htm= "/> <o:File HRef=3D"image001.gif"/> <o:File HRef=3D"image002.gif"/> <o:File HRef=3D"header.htm"/> <o:File HRef=3D"filelist.xml"/> </xml> ------=_NextPart

MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_NextPart_01C567C3.22DC8C50" This document is a Web archive file. If you are seeing this message, this means your browser or editor doesn't support Web archive files. For more information on the Web archive format, go to http://officeupdate.microsoft.com/office/webarchive.htm ------=_NextPart_01C567C3.22DC8C50 Content-Location: file:///C:/6A835DF9/Add-RemoveProgramstooldisplaysinstalledprogramsincorrectly.htm Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset="us-ascii" Add/Remove Programs tool displays installed programs incorrectly</ti= tle> <o:SmartTagType namespaceuri=3D"urn:schemas-microsoft-com:office:smarttags" name=3D"City"/> <o:SmartTagType namespaceuri=3D"urn:schemas-microsoft-com:office:smarttags" name=3D"place"/>  <style>  </style>  </head> <body lang=3DEN-US link=3Dblue vlink=3Dpurple style=3D'tab-interval:.5in'> <div class=3DSection1> Add/Remove Programs tool displays installed programs incorrectly<o:p></o:p> <o:= p> </o:p> SYM= PTOMS<o:p></o:p> Wh= en you install and uninstall programs, the Add/Remove Programs tool in Control Pan= el may display the installed programs incorrectly. The Currently installed programs= box may contain only a singl= e text string, or may display a large blank space before the program entries. Other display problems may include that there are no listed programs. Additionall= y, one of the following error messages may appear: <o:p></o:p> An unexpected error occurred. Class not registered res://appwiz.cpl/listbox.htc Line:225 <o:p></o:p> -o= r- <o:p></o:p> Object doesn't support this property or method res://appwiz.cpl/default.hta Line: 75 <o:p></o:p> CAUSE<= o:p></o:p> Th= is behavior may occur if the uninstaller for a program incorrectly removes registry entries that are used by Windows and the Add/Remove Programs tool.= <o:p></o:p> RES= OLUTION<o:p></o:p> WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinsta= ll your operating system. Microsoft cannot guarantee that you can solve proble= ms that result from using Registry Editor incorrectly. Use Registry Editor at = your own risk. To resolve this issue, follow these steps: <o:p></o:p> <table class=3DMsoNormalTable border=3D0 cellpadding=3D0 style=3D'mso-cells= pacing:1.5pt; margin-left:4.05pt'> <tr style=3D'mso-yfti-irow:0'> <td nowrap valign=3Dtop style=3D'padding:2.45pt 2.45pt 2.45pt 2.45pt'> 1.<o= :p></o:p> </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> Click Start, click Run, and then type = CMD.<o:p></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:1'> <td nowrap valign=3Dtop style=3D'padding:2.45pt 2.45pt 2.45pt 2.45pt'> 2.<o= :p></o:p> </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> At the prompt, type REGSVR32 APPWIZ.CPL.<o:p></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:2'> <td nowrap valign=3Dtop style=3D'padding:2.45pt 2.45pt 2.45pt 2.45pt'> 3.<o= :p></o:p> </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> If t= his fails, look for the registry entries that are listed below. To resolve th= is issue, check the registry for the following keys and values. Re-create any missing keys or values. Note that these keys use the system drive letter.= You may have to adjust these entries to match the configuration of your compu= ter. <o:p></o:p> <table class=3DMsoNormalTable border=3D0 cellpadding=3D0 style=3D'mso-cel= lspacing: 1.5pt;margin-left:4.05pt;mso-padding-alt:2.45pt 6.45pt 2.45pt 6.45pt'> <tr style=3D'mso-yfti-irow:0'> <td width=3D16 valign=3Dtop style=3D'width:12.0pt;padding:2.45pt 6.45pt= 2.45pt 6.45pt'> •<o:p></o:p>= </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> [HKEY_CLASSES_ROOT\CLSID\{00000535-0000-0010-8000-00AA006D2EA4}]</span= > "ADODB.Recordset"<o:p></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:1'> <td width=3D16 valign=3Dtop style=3D'width:12.0pt;padding:2.45pt 6.45pt= 2.45pt 6.45pt'> •<o:p></o:p>= </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> [HKEY_CLASSES_ROOT\CLSID\{00000535-0000-0010-8000-00AA006D2EA4}\Inproc= Server32] "C:\Program Files\Common Files\System\ado\msado15.dll"<o:p></= o:p> </td> </tr> <tr style=3D'mso-yfti-irow:2'> <td width=3D16 valign=3Dtop style=3D'width:12.0pt;padding:2.45pt 6.45pt= 2.45pt 6.45pt'> •<o:p></o:p>= </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> [HKEY_CLASSES_ROOT\CLSID\{00000535-0000-0010-8000-00AA006D2EA4}\Inproc= Server32] "ThreadingModel"=3D"Apartment"<o:p></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:3'> <td width=3D16 valign=3Dtop style=3D'width:12.0pt;padding:2.45pt 6.45pt= 2.45pt 6.45pt'> •<o:p></o:p>= </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> [HKEY_CLASSES_ROOT\CLSID\{00000535-0000-0010-8000-00AA006D2EA4}\ProgID= ] "ADODB.Recordset.2.5"<o:p></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:4'> <td width=3D16 valign=3Dtop style=3D'width:12.0pt;padding:2.45pt 6.45pt= 2.45pt 6.45pt'> •<o:p></o:p>= </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> [HKEY_CLASSES_ROOT\CLSID\{00000535-0000-0010-8000-00AA006D2EA4}\Versio= nIndependentProgID] "ADODB.Recordset"<o:p></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:5'> <td width=3D16 valign=3Dtop style=3D'width:12.0pt;padding:2.45pt 6.45pt= 2.45pt 6.45pt'> •<o:p></o:p>= </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> HKEY_CLASSES_ROOT\CLSID\{2048EEE6-7FA2-11D0-9E6A-00A0C9138C29</= b>} "Microsoft OLE DB Row Position Library"<o:p></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:6'> <td width=3D16 valign=3Dtop style=3D'width:12.0pt;padding:2.45pt 6.45pt= 2.45pt 6.45pt'> •<o:p></o:p>= </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> HKEY_CLASSES_ROOT\CLSID\{2048EEE6-7FA2-11D0-9E6A-00A0C9138C29}\InprocS= erver32 "C:\Program Files\Common Files\System\Ole DB\oledb32.dll" "ThreadingModel"=3D"Both"<o:p></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:7'> <td width=3D16 valign=3Dtop style=3D'width:12.0pt;padding:2.45pt 6.45pt= 2.45pt 6.45pt'> •<o:p></o:p>= </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> HKEY_CLASSES_ROOT\CLSID\{2048EEE6-7FA2-11D0-9E6A-00A0C9138C29}\ProgID<= /span> "RowPosition.RowPosition.1"<o:p></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:8'> <td width=3D16 valign=3Dtop style=3D'width:12.0pt;padding:2.45pt 6.45pt= 2.45pt 6.45pt'> •<o:p></o:p>= </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> HKEY_CLASSES_ROOT\CLSID\{2048EEE6-7FA2-11D0-9E6A-00A0C9138C29}\Version= IndependentProgID "RowPosition.RowPosition"<o:p></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:9;mso-yfti-lastrow:yes'> <td width=3D16 valign=3Dtop style=3D'width:12.0pt;padding:2.45pt 6.45pt= 2.45pt 6.45pt'> •<o:p></o:p>= </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> [HKEY_CLASSES_ROOT\CLSID\{352EC2B7-8B9A-11D1-B8AE-006008059382}\InProc= Server32] "%SystemRoot%\System32\appwiz.cpl"<o:p></o:p> </td> </tr> </table> <o:p= ></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:3'> <td nowrap valign=3Dtop style=3D'padding:2.45pt 2.45pt 2.45pt 2.45pt'> 4.<o= :p></o:p> </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> Foll= ow the steps in one of the following procedures, as it applies to your computer,= and then test to determine if this issue is resolved. If the issue is resolve= d, skip the remaining steps. If the issue is not resolved, go to step 5. <o:= p></o:p> <table class=3DMsoNormalTable border=3D0 cellpadding=3D0 style=3D'mso-cel= lspacing: 1.5pt;margin-left:4.05pt;mso-padding-alt:2.45pt 6.45pt 2.45pt 6.45pt'> <tr style=3D'mso-yfti-irow:0'> <td width=3D16 valign=3Dtop style=3D'width:12.0pt;padding:2.45pt 6.45pt= 2.45pt 6.45pt'> •<o:p></o:p>= </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> To resolve this issue with Internet Explorer 6.0 installed, repair Internet Explorer 6.0: <o:p></o:p> <table class=3DMsoNormalTable border=3D0 cellpadding=3D0 style=3D'mso-c= ellspacing: 1.5pt;mso-padding-alt:2.45pt 6.45pt 2.45pt 6.45pt'> <tr style=3D'mso-yfti-irow:0'> <td nowrap valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> a. <o:p></o:p> </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> Click Start, and then click Run.<o:p></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td nowrap valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> b. <o:p></o:p> </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> Paste the following command in the Open box, and then click OK</b= >: <o:p></o:p> rundll32 setupwbv.dll,IE6Maintenance "C:\Program Files\Internet Explorer\Setup\SETUP.EXE" /g "C:\WINDOWS\IE Uninstall Log.Txt<o:p></o:p> Because this command is case sensitive, Microsoft recommends that you copy the command from this article, and then paste the command in the Open<= /b> box.<o:p></o:p> </td> </tr> </table> <o:p></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td width=3D16 valign=3Dtop style=3D'width:12.0pt;padding:2.45pt 6.45pt= 2.45pt 6.45pt'> •<o:p></o:p>= </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> To resolve this issue with Internet Explorer 5.0 or 5.5 installed, repair Internet Explorer 5.0 or 5.5: <o:p></o:p> <table class=3DMsoNormalTable border=3D0 cellpadding=3D0 style=3D'mso-c= ellspacing: 1.5pt;mso-padding-alt:2.45pt 6.45pt 2.45pt 6.45pt'> <tr style=3D'mso-yfti-irow:0'> <td nowrap valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> a. <o:p></o:p> </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> Click Start, and then click Run.<o:p></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td nowrap valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> b. <o:p></o:p> </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> Paste the following command in the Open box, and then click OK</b= >: <o:p></o:p> rundll32 setupwbv.dll,IE5Maintenance "C:\Program Files\Internet Explorer\Setup\SETUP.EXE" /g "C:\WINDOWS\IE Uninstall Log.Txt<o:p></o:p> Because this command is case sensitive, Microsoft recommends that you copy the command from this article, and then paste the command in the Open<= /b> box.<o:p></o:p> </td> </tr> </table> <o:p></o:p> </td> </tr> </table> <o:p= ></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:4;mso-yfti-lastrow:yes'> <td nowrap valign=3Dtop style=3D'padding:2.45pt 2.45pt 2.45pt 2.45pt'> 5.<o= :p></o:p> </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> Perf= orm an in-place upgrade: <o:p></o:p> <table class=3DMsoNormalTable border=3D0 cellpadding=3D0 style=3D'mso-cel= lspacing: 1.5pt;margin-left:4.05pt;mso-padding-alt:2.45pt 6.45pt 2.45pt 6.45pt'> <tr style=3D'mso-yfti-irow:0'> <td nowrap valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> a. <o:p></o:p> </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> Run Winnt32.exe from the \I386 directory on the Windows 2000 installation CD-ROM.<o:p></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:1'> <td nowrap valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> b. <o:p></o:p> </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> When the Windows 2000 Setup screen appears, click Upgrade to Windows 2000.<= o:p></o:p> </td> </tr> <tr style=3D'mso-yfti-irow:2;mso-yfti-lastrow:yes'> <td nowrap valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> c. <o:p></o:p> </td> <td valign=3Dtop style=3D'padding:2.45pt 6.45pt 2.45pt 6.45pt'> Allow installation to complete.<o:p></o:p> </td> </tr> </table> <o:p= ></o:p> </td> </tr> </table> <o= :p> </o:p> If= the Add/Remove Programs tool still does not function properly, shows no content= , or if you want to try to fix this issue without upgrading to later versions of Internet Explorer, check the following registry keys to make sure that they contain entries: <o:p></o:p> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall <o:p></o:p><= /span> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache<o:p></o:p> NOTE: If the previous registry ke= ys are blank, the Add/Remove Programs tool may also be blank. Use the command line REGSVR32 [<var>pat= h</var>\<var>filename</var>] to register each of the following files: <o:p></o:p> %s= ystemroot%\System32\Appwiz.cpl %systemroot%\System32\Mshtml.dll %systemroot%\System32\Jscript.dll %systemroot%\System32\Msi.dll Program Files\Common Files\System\Ole DB\Oledb32.dll Program Files\Common Files\System\Ado\Msado15.dll %systemroot%\System32\Msdart32.dll [not registerable] %systemroot%\System32\Mshtmled.dll %systemroot%\System32\Mswstr10.dll [not registerable] <o:p></o:p> <o= :p> </o:p> If= the Add/Remove Programs tool displays incomplete information or is blank, verify the file dates and register, where possible, the following files: <o:p></o:= p> <o= :p> </o:p> %s= ystemroot%\System32\Gdi32.dll [not registerable] %systemroot%\System32\User32.dll [not registerable] %systemroot%\System32\Msvcrt.dll [not registerable] %systemroot%\System32\Ole32.dll %systemroot%\System32\Shlwapi.dll [not registerable] %systemroot%\System32\Imm32.dll [not registerable] %systemroot%\System32\Indicdll.dll [not registerable] %systemroot%\System32\Urlmon.dll %systemroot%\System32\Version.dll [not registerable] %systemroot%\System32\Lz32.dll [not registerable] %systemroot%\System32\Comctl32.dll [not registerable] %systemroot%\System32\Clbcatq.dll %systemroot%\System32\Oleaut32.dll %systemroot%\System32\Mlang.dll %systemroot%\System32\Shell32.dll %systemroot%\System32\Shdoclc.dll [not registerable] %systemroot%\System32\NetapI32.dll [not registerable] %systemroot%\System32\Secur32.dll [not registerable] %systemroot%\System32\Netrap.dll [not registerable] %systemroot%\System32\Samlib.dll [not registerable] %systemroot%\System32\Ws2_32.dll [not registerable] %systemroot%\System32\Ws2help.dll [not registerable] %systemroot%\System32\Wldap32.dll [not registerable] %systemroot%\System32\Dnsapi.dll [not registerable] %systemroot%\System32\Wsock32.dll [not registerable] %systemroot%\System32\Plugin.ocx %systemroot%\System32\Wininet.dll [not registerable] %systemroot%\System32\Crypt32.dll [not registerable] %systemroot%\System32\Msasn1.dll [not registerable] %systemroot%\System32\Msls31.dll [not registerable] %systemroot%\System32\Imgutil.dll %systemroot%\System32\Cscui.dll %systemroot%\System32\Cscdll.dll [not registerable] <o:p></o:p> <o= :p> </o:p> If= the Add/Remove Programs tool can draw the dialog user interface, but does not display any installed program contents, check the registry for the presence= of the following key: <o:p></o:p> <o= :p> </o:p> HKEY_CLASSES_ROOT\CLSID\{352EC2B7-8B9A-11D1-B8AE-006008059382}\InProcServe= r32<o:p></o:p> If= this registry key is missing, copy the following text to a text file, save the f= ile with a .reg extension, and then double-click the file on the affected compu= ter to return the proper entries. For Windows Registry Editor Version 5.00: <o:p></o:p> [H= KEY_CLASSES_ROOT\CLSID\{352EC2B7-8B9A-11D1-B8AE-006008059382}\InProcServer3= 2] @=3Dhex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,0= 0,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,61,00,7= 0,00,70,00,77,00,69,00,7a,00,2e,00,63,00,70,00,6c,00,00,00 "ThreadingModel"=3D"Apartment" <o:p></o:p> STA= TUS<o:p></o:p> Mi= crosoft has confirmed that this is a problem in the Microsoft products that are lis= ted at the beginning of this article. The following list includes all the regis= try keys that are used by Add/Remove Programs. These keys must be set by registering Appwiz.cpl, but they are provided here for cross-reference to confirm that the registration completed successfully. <o:p></o:p> •<o:p></o:p> [HK= EY_CLASSES_ROOT\CLSID\{352EC2B7-8B9A-11D1-B8AE-006008059382}]<sp= an style=3D'font-size:8.5pt;font-family:Verdana'> @=3D"%DESC_ShellAppMgr%" <o:p></o:p> •<o:p></o:p> [HK= EY_CLASSES_ROOT\CLSID\{352EC2B7-8B9A-11D1-B8AE-006008059382}\InProcServer32= ] @=3D"SystemRoot%\System32\appwiz.cpl" (REG_EXPAND_SZ) "ThreadingModel"=3D"Apartment"<o:p></o:p> •<o:p></o:p> [HK= EY_CLASSES_ROOT\CLSID\{0B124F8C-91F0-11D1-B8B5-006008059382}]<sp= an style=3D'font-size:8.5pt;font-family:Verdana'> @=3D"Installed Apps Enumerator"<o:p></o:p> •<o:p></o:p> [HK= EY_CLASSES_ROOT\CLSID\{0B124F8F-91F0-11D1-B8B5-006008059382}\InProcServer32= ] @=3D"SystemRoot%\System32\appwiz.cpl" (REG_EXPAND_SZ) "ThreadingModel"=3D"Apartment"<o:p></o:p> •<o:p></o:p> [HK= EY_CLASSES_ROOT\CLSID\{CFCCC7A0-A282-11D1-9082-006008059382}]<sp= an style=3D'font-size:8.5pt;font-family:Verdana'> @=3D"<st1:City><st1:place>Darwin</st1:place></st1:City> App Publisher"<o:p></o:p> •<o:p></o:p> [HK= EY_CLASSES_ROOT\CLSID\{CFCCC7A0-A282-11D1-9082-006008059382}\InProcServer32= ] @=3D"SystemRoot%\System32\appwiz.cpl" (REG_EXPAND_SZ) "ThreadingModel"=3D"Apartment"<o:p></o:p> •<o:p></o:p> [HK= EY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved] "{352EC2B7-8B9A-11D1-B8AE-006008059382}"=3D"Shell Application Manager"<o:p></o:p> •<o:p></o:p> [HK= EY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved] "{0B124F8F-91F0-11D1-B8B5-006008059382}"=3D"Installed Apps Enumerator"<o:p></o:p> •<o:p></o:p> [HK= EY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Current Version\App Management\Publishers\Darwin App Publisher] @=3D"{CFCCC7A0-A282-11D1-9082-006008059382}"<o:p></o:p> •<o:p></o:p> [HK= EY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved] "{CFCCC7A0-A282-11D1-9082-006008059382}"=3D"<st1:City= ><st1:place>Darwin</st1:place></= st1:City> App Publisher"<o:p></o:= p> •<o:p></o:p> [HK= EY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Control= Panel\InProcCPLs] "appwiz.cpl"=3D"" <o:p></o:p> Registry entries that are used once ARP is running.<o:p></o:p> •<o:p></o:p> HKE= Y_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\AppInstallPath</s= pan> Reads INF file. Code reads INF file name. INF section used is "AppInstallList"<o:p></o:p> •<o:p></o:p> HKE= Y_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer\Terminal Server\EnableAdminRemote Set to 1 while ARP is running. Tells TS that ARP is running. Set to 0 when ARP exits.<o:p></o:p> •<o:p></o:p> HKE= Y_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\App Management\Publishers Enumerates app publishers <o:p></o:p> •<o:p></o:p> HKE= Y_LOCAL_MACHINE\System\CurrentControlSet\Control\Wx86\cmdline<sp= an style=3D'font-size:8.5pt;font-family:Verdana'> Reads to determine if wx86 is enabled.<o:p></o:p> •<o:p></o:p> HKE= Y_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\NewShort= cutHandlers Enumerated to obtain list of "new-link" handlers. It looks like t= hese handlers may add a link for a given item - for instance, to the Start menu, desktop, or other items.<o:p></o:p> •<o:p></o:p> HKE= Y_LOCAL_MACHINE\System\CurrentControlSet\Control\Shutdown\ForceReboot</span= > Read to determine if a restart is required after running setup. Presence of value means must-reboot =3D=3D true.<o:p></o:p> •<o:p></o:p> HKE= Y_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\MS-DOSOptions</sp= an><o:p></o:p> <o:p> </o:p> MORE INFORMATION<o:p></o:p> For additional information, click the article number below to view the article = in the Microsoft Knowledge Base: <o:p></o:p> <a href=3D"http://support.microsoft.com/kb/265829/EN-US/">265829</a> Add/Remove Programs Tool May Not Work After Installing Internet Explorer 5.5 or Intern= et Explorer 6 On Windows 2000<o:p></o:p> <o:p> </o:p> <o:p> </o:p> <![if !vml]><img width=3D632 height=3D9 src=3D"Add-RemoveProgramstooldisplaysinstalledprogramsincorrectly_files/ima= ge001.gif" v:shapes=3D"_x0000_s1031"><![endif]><o:p> </o:p> <a name=3Dws></a>Add or Remove - White = Space <a href=3D"http://www.kellys-korner-xp.com/regs_edits/autocadaddremovefi= x.zip">AutoCad Fix</a> <a href=3D"http://www.kellys-korner-xp.com/regs_edits/autodesk-landdesktop3-ad= dremovefix.zip">Autodesk Land Desktop 3 Fix </a> This is generally due to the DisplayIcon having a negative number. From = here you can either remove the negative number or remove the last application listed: Start/Run/Regedit: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{}</= p> <![if !vml]><img width= =3D632 height=3D9 src=3D"Add-RemoveProgramstooldisplaysinstalledprogramsincorrectly_files/ima= ge002.gif" v:shapes=3D"_x0000_s1032"><![endif]><o:p> </o:p> Get Tweakui from anyw= here. It is free and is one of the Microsoft Power toys.MS or Zdnet or CNET.It is= not a lot to be worried about though - Is it&n= bsp; ? However if you get Tweakui and use the Add/remove tab perhaps it w= ill get rid of this blank space</= span> <a href=3D"http://www.snapfiles.com/get/tweakuixp.html= ">http://www.snapfiles.com/get/tweakuixp.html</a> <o:p> </o:p> </div> </body> </html> ------=_NextPart_01C567C3.22DC8C50 Content-Location: file:///C:/6A835DF9/Add-RemoveProgramstooldisplaysinstalledprogramsincorrectly_files/image001.gif Content-Transfer-Encoding: base64 Content-Type: image/gif R0lGODlheAIJAHcAMSH+GlNvZnR3YXJlOiBNaWNyb3NvZnQgT2ZmaWNlACH5BAEAAAAALAQAAQBv AggAgAAAAAAAAAJ1jI+py+0Po5y02ouz3rz7D4biSJYmCKTqyrbuC8fyTNf2jef6zvf+DwwKh8Si 8YhMKpfMpvMJjUqn1Kr1iuWdttyu9wsOi8fksvmMTqvX7Lb7DY/L54+s/Y7P6/f8vv8PGCg4SFho eIi4R7fI2Oj4CBkp2VUAADs= ------=_NextPart_01C567C3.22DC8C50 Content-Location: file:///C:/6A835DF9/Add-RemoveProgramstooldisplaysinstalledprogramsincorrectly_files/image002.gif Content-Transfer-Encoding: base64 Content-Type: image/gif R0lGODlheAIJAHcAMSH+GlNvZnR3YXJlOiBNaWNyb3NvZnQgT2ZmaWNlACH5BAEAAAAALAUAAABv AggAgAAAAAAAAAJwjI+py+0Po5y02ouz3rz7D4biSJbmiabqyrbuC8fyTNcZgOf6zvf+DwwKh8Si 8YhMKpfMpvMJjUqn1Kr1ipXattyu9wsOi8fksvmMTqvX7Lb7DY/L5/S6PZLN6/f8vv8PGCg4SFj4 d4eYqLjI2FhTAAA7 ------=_NextPart_01C567C3.22DC8C50 Content-Location: file:///C:/6A835DF9/Add-RemoveProgramstooldisplaysinstalledprogramsincorrectly_files/header.htm Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset="us-ascii" <html xmlns:v=3D"urn:schemas-microsoft-com:vml" xmlns:o=3D"urn:schemas-microsoft-com:office:office" xmlns:w=3D"urn:schemas-microsoft-com:office:word" xmlns:st1=3D"urn:schemas-microsoft-com:office:smarttags" xmlns=3D"http://www.w3.org/TR/REC-html40"> <head> <meta http-equiv=3DContent-Type content=3D"text/html; charset=3Dus-ascii"> <meta name=3DProgId content=3DWord.Document> <meta name=3DGenerator content=3D"Microsoft Word 10"> <meta name=3DOriginator content=3D"Microsoft Word 10"> <link id=3DMain-File rel=3DMain-File href=3D"../Add-RemoveProgramstooldisplaysinstalledprogramsincorrectly.htm"> <![if IE]> <base href=3D"file:///C:\6A835DF9\Add-RemoveProgramstooldisplaysinstalledprograms= incorrectly_files\header.htm" id=3D"webarch_temp_base_tag"> <![endif]><o:SmartTagType namespaceuri=3D"urn:schemas-microsoft-com:office:smarttags" name=3D"City"/> <o:SmartTagType namespaceuri=3D"urn:schemas-microsoft-com:office:smarttags" name=3D"place"/> </head> <body lang=3DEN-US link=3Dblue vlink=3Dpurple> <div style=3D'mso-element:footer' id=3Df1> = E:\Computer Info\XP\Add-Remove Programs tool displays installed programs incorrectly.do= c &= nbsp; &nbs= p; &= nbsp; Page 6<= /span> of 6<o:p></o:p> </div> </body> </html> ------=_NextPart_01C567C3.22DC8C50 Content-Location: file:///C:/6A835DF9/Add-RemoveProgramstooldisplaysinstalledprogramsincorrectly_files/filelist.xml Content-Transfer-Encoding: quoted-printable Content-Type: text/xml; charset="utf-8" <xml xmlns:o=3D"urn:schemas-microsoft-com:office:office"> <o:MainFile HRef=3D"../Add-RemoveProgramstooldisplaysinstalledprogramsincorrectly.htm= "/> <o:File HRef=3D"image001.gif"/> <o:File HRef=3D"image002.gif"/> <o:File HRef=3D"header.htm"/> <o:File HRef=3D"filelist.xml"/> </xml> ------=_NextPart_01C567C3.22DC8C50--